If the customer fails to receive the delivery of the product on the first attempt and opts for future delivery the additional shipping charges have to be paid by the customer( 600 INR) under the 5000 rs Cost Value Product. if product cost is above 5000 INR and customers cancelled/refused the order then Shipping charges 600 rs. and RTO Charges 600 Rs. both will deduct from paid by customer booking amount.
If the customer Canceled or Refused to receive the parcel and give the order cancelation confirmation code to the courier delivery person then in this case seller will not give any kind of refund if customer ask again same parcel delivery then customer has to pay shipping charges for 2nd time.
We usually ship the product within 24 working hours( excluding Sundays) after receiving the order.
Kindly note is the order is destroyed or effected in any way due to natural calamities, the customer has to wait until order reaches back to office. Delivery will be reinitiated once the product is delivered safely back to the office.
After dispatched the order cancellation is not possible and customer delivery details like address, contact no. and delivery pincode can not be changed.
For deliveries across metro city, the time required is 2-3 days and for non metro cities delivery will take 5-6 days.
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