Shipping Policy
At essentialsmug.com, we strive to deliver your orders efficiently and reliably. Please review our shipping policy below:
Shipping Details
– Shipping Carrier: We use reputable shipping carriers, such as Delhivery, Bluedart, India Post.
– Shipping Areas: We ship to all major cities and towns across India.
– Shipping Time: Our estimated delivery times are:
– Metro cities: 2-4 business days
– Non-metro cities: 4-7 business days
– Remote areas: 7-10 business days
Order Processing
– Orders are processed within 24-48 hours of receipt.
– Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Charges
– Standard Shipping: [Specify charges, e.g., ₹150 for orders below ₹999, free above ₹999]
– Express Shipping: [Specify charges, e.g., ₹150 for orders below ₹999, free above ₹999]
– Cash on Delivery (COD): [Specify charges ₹ 150 for orders below ₹999, free above ₹999]
Tracking Your Order
– Once your order is shipped, you will receive an email with tracking details.
– You can track your order on our website or through the shipping carrier’s website.
Delivery Attempts
– Our shipping carriers will make up to 2 attempts to deliver your order.
– If delivery fails, the order will be returned to our warehouse.
Return to Origin (RTO)
– If the order is returned to our warehouse due to incorrect or incomplete address, we will refund the order value minus shipping charges.
– Re-shipment will be done only after re-verification of address and payment of additional shipping charges.
Lost or Damaged Shipments
– We take great care in packaging, but sometimes damage may occur.
– Please report any damage or loss within 24 hours of delivery.
– We will replace or refund the damaged/lost item.
Cancellation and Refund
– Please refer to our Return and Refund Policy for cancellation and refund details.
Contact Us
For any shipping-related queries, please email us at essentialsmug@gmail.com or call us at +91 7618 706562
Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time.
Governing Law
This shipping policy shall be governed by and construed in accordance with the laws of India.
By shopping on essentialsmug.com, you acknowledge that you have read, understood, and agreed to our shipping policy.